Privacy Policy

Privacy Policy

Introduction

Welcome to https://pcp-finance-claims.dreamdwellings.net (hereafter referred to as “PCP Finance Claims,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes the ways in which we process your personal data across various interactions:

  • Account Creation: When you create an account with us, we collect basic account information such as name, email address, and password.
  • Service Usage: As an authorized user, we track your interactions with our applications, including features accessed and usage patterns.
  • Website Visitors: We log information about visitors to our websites, such as IP addresses, browser types, and pages visited, for analytics and improvement purposes.
  • Communications: Personal data is collected when you choose to receive newsletters, emails, or other communications from us.

Collection of Personal Data

We gather various categories of personal data, including:

  • Account Details: Name, user ID, email address, password (hashed), and security questions.
  • Payment Information: Credit/debit card numbers, expiration dates, CVV codes, billing addresses, and payment transaction history.
  • Financial Data: Income levels, investment portfolios, loan details, and financial transaction records.
  • Purchase History: Items purchased, purchase amounts, and dates.
  • Mobile Device Identifiers: Unique device identifiers, mobile network information, and location data from mobile devices used to access our services.
  • Location Data: GPS coordinates and location services data when you use our location-based services.
  • Feedback and Reviews: Content submitted through surveys, feedback forms, or product reviews.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts.
  • Product Interaction: Information about products viewed, added to carts, or purchased, including product IDs and user preferences.

We obtain this data through direct user input, automatic collection technologies (such as cookies), and partnerships with third parties who provide us with aggregated or de-identified data.

Cookies and Similar Technologies

We employ cookies and similar tracking tools for several purposes:

  • Strictly Necessary: These cookies enable core functionalities like login and account management.
  • Preferences: They remember user preferences, such as language settings and display options.
  • Analytics: Tracking user behavior helps us analyze website performance and improve our services.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Data Retention and Deletion

The retention period for personal data varies depending on the type of information and legal requirements:

  • We retain account information, payment details, and transaction records for as long as necessary for business operations and tax purposes (up to 7 years).
  • Financial and purchase data may be stored for longer periods due to regulatory compliance (e.g., 5-7 years for tax documentation).
  • Temporary data, such as session cookies, is deleted upon closing the browser or user request.
  • When you unsubscribe from communications, we may retain certain information for a short period to honor your preference and prevent potential abuse.

Security Measures

We implement robust security measures to safeguard personal data:

  • Encryption: Data in transit and at rest is encrypted using industry-standard protocols.
  • Third-Party Processing: We engage secure third-party service providers for certain functions, ensuring they adhere to strict privacy and security standards.
  • Access Controls: User access to personal data is restricted based on roles and permissions.
  • Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify you.

Your Rights (depending on your jurisdiction)

In accordance with local data protection regulations, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies or incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your data, except where retention is required by law.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Data Portability: Receive a copy of your personal data in a structured format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to take legal action if you believe your rights have been violated.

To exercise these rights or submit a request, please contact our Data Protection Officer using the details provided in the “Contact Us” section below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified via our website, and updated policy versions will be readily available.

Contact Us

For any questions regarding privacy, data security, or this policy, please contact us:

  • Email: contact@pcp-finance-claims.dreamdwellings.net
  • Address: [Provide physical address]

We value your trust in providing us with your personal information, and we strive to protect it.